11. LIABILITIES OF THE COMPANY
The Company's obligations within the framework of the KVKK and related legislation in terms of processing personal data are as follows:
11.1. Obligation to Inform the Personal Data Owner
The Company informs data owners about how their data will be processed during the collection of personal data.
Within the scope of Article 10 of the KVKK, the Company informs personal data owners;
- The identity of the Company and its representative, if any, as the data controller,
- The purpose for which personal data will be processed,
- To whom and for what purpose personal data can be transferred,
- The method and legal reasons for collecting personal data,
- The rights of the personal data owner under Article 11 of the KVKK, provide information on the subject.
In accordance with this obligation, the Company informs the relevant persons with the information text it has prepared and the said information is provided at the first contact with the relevant person.
11.2. Obligations Regarding the Security of Personal Data
The Company, in accordance with Article 12 of the KVKK;
- To prevent the unlawful processing of personal data,
- To prevent unlawful access to personal data,
- To ensure the preservation of personal data,
In order to ensure the appropriate level of security, the Company takes all necessary technical and administrative measures.
The Company shows due diligence and takes the necessary administrative and technical measures in order to fulfill its obligations regarding data security in accordance with the guidelines of the Personal Data Protection Authority regarding obligations regarding data security.
The Company creates systems within its body to conduct or have conducted the necessary audits in order to ensure the implementation of the provisions of the KVKK. In this context, the necessary organizational structure is established by the Company. The results of the audits in question are evaluated within the organizational structure established within the Company and the necessary measures are taken.
In this context, the company takes the following administrative and technical measures to ensure that personal data is processed and stored in accordance with the law:
All processes related to data processing activities within the company are analyzed and a “personal data processing map” is created within this scope. The personal data inventory created is updated regularly.
- Corporate policies are prepared within the scope of KVKK and these policies are updated when necessary.
- Personal data processing processes are audited with technical methods and reported to the designated relevant person. 11
- Company employees are informed and trained on the lawful processing of personal data and the sanctions of unlawful data processing.
- Training is provided to ensure the awareness of company employees on the protection and processing of personal data.
- The company includes provisions regarding the confidentiality of personal data shared with them and how this data will be processed and stored in the contracts and other documents that determine the legal relationship between its employees, affiliates, business partnerships, service providers and customers.
- The decisions taken by the Personal Data Protection Board are monitored and the measures to be taken by the Company are determined according to these decisions.
- The security of physical environments containing personal data against external risks (fire, flood, etc.) is ensured.
The Company takes the following administrative and technical measures to prevent unlawful access to personal data:
The Company restricts access to personal data to employees who are explicitly authorized to process data. Company employees are restricted from accessing personal data that they do not use due to their duties.
- Necessary technical measures are taken to prevent access by anyone other than the relevant person to the system and locations where personal data is stored, and the measures taken are updated periodically.
- The technical measures taken are regularly reported to the relevant person.
- The software and hardware, software and systems that include virus protection systems and firewalls required to ensure the protection of personal data are installed by the Company.
- The Company obtains commitments from its employees that they will not disclose personal data they learn due to their duties to anyone else in violation of the provisions of the KVKK and will not use them for purposes other than processing, which will be valid even after they leave their jobs.
If the processed personal data is obtained by others through illegal means despite all administrative and technical measures being taken, the Company shall notify the Board within 72 hours at the latest from the date it learns of this situation. Following the identification of the persons affected by the data breach in question, the relevant persons shall be notified within the shortest reasonable period of time, directly if the contact address of the relevant person can be reached, or through appropriate methods such as publishing the information on the data controller's own website if it cannot be reached.
11.3. Obligation to Result in Applications Made by Personal Data Owners
The Company is obliged to respond to applications made by personal data owners in accordance with Article 13 of the KVKK in order to evaluate the rights of personal data owners and to provide the necessary information to personal data owners.
In this context, personal data owners may submit their requests regarding the implementation of the KVKK to the Company in writing or through other methods specified below.
APPLICATION METHOD | REQUIREMENTS FOR APPLICATION | APPLICATION ADDRESS | OTHER REQUIREMENTS |
Application in Person | You can apply in person at the address where our company operates by verifying your identity or through a proxy by presenting a power of attorney. The application can be made with an application form or a petition; however, it must have a wet signature. | Eltemtek Elektrik Tesisleri Mühendislik Müteahhitlik Danışmanlık ve Ticaret A.Ş. Ziyabey Cad. 1419. Sok. No: 14 Balgat/ANKARA | The application must be made in a sealed envelope, and the phrase "Request for Information Within the Scope of the Personal Data Protection Law" must be written on the envelope. |
Application by Mail | Applications can also be made by sending a signed application form or petition by post. If the application is made through a proxy with a notarized signature circular, the original power of attorney must also be placed in the envelope. | Eltemtek Elektrik Tesisleri Mühendislik Müteahhitlik Danışmanlık ve Ticaret A.Ş. Ziyabey Cad. 1419. Sok. No: 14 Balgat/ANKARA | The phrase “Request for Information Within the Scope of the Personal Data Protection Law” should be written on the envelope. |
Application via Notary | An application can also be made through a notary, either personally or through a proxy. The method by which the response is to be received must also be specified in this application. | Eltemtek Elektrik Tesisleri Mühendislik Müteahhitlik Danışmanlık ve Ticaret A.Ş. Ziyabey Cad. 1419. Sok. No: 14 Balgat/ANKARA | |
Application via Registered Electronic Mail (KEP) | It is also possible to apply by sending a petition signed with an electronic signature from the KEP address. Unless otherwise stated, the response will be sent to your KEP address. | eltemtek.teklif@hs01.kep.tr | An e-mail should be sent with the subject line "Request Within the Scope of the Personal Data Protection Law" added. |
Application via e-mail | If the e-mail address is provided for communication with the Company, applications can also be made via this e-mail address. | kvkk@eltemtek.com | The e-mail should be sent with the subject line "Request Within the Scope of the Personal Data Protection Law". |
The Company finalizes the requests regarding the implementation of the KVKK submitted to it by personal data owners as soon as possible and within thirty days at the latest, free of charge, depending on their nature. However, if the transaction requires an additional cost, the Company may request the fees specified in the tariff determined by the Personal Data Protection Board from the applicant personal data owner.
The applicant must apply with the documents and papers proving the identity of the personal data owner. A positive response will not be given to the application without the confirmation of these documents.
Unless otherwise stated by the applicant, the Company will respond using the method used in the application.
The Company may accept the request of the personal data owner or reject it by explaining the reason and notify the relevant person in writing or electronically. If the request in the application is accepted by the Company, the necessary action will be taken by the Company. If the application is due to the Company's error, the fee received, if any, will be returned to the relevant person.
In cases where the application is rejected by the Company, the response is found insufficient or the application is not responded to in a timely manner; the relevant person may file a complaint with the Board within thirty days from the date of learning the Company's response and in any case within sixty days from the date of application.
11.4. Obligation to Register in the Data Controllers Registry
Before starting data processing, the Company shall register in the Data Controllers Registry with the application information and documents listed in the KVKK within the period to be determined and announced by the Personal Data Protection Board.